Application Engineer

The responsibilities:

Technical and commercial support: Provide in-depth technical and commercial recommendation and proposal to customers. This involves understanding of comprehensive product solutions and systems, explaining the design specifications and benefits to customers. 

Solutions Demonstration and Presentation: Demonstrating products and system solutions to customers to showcase how this solution meet customer specific needs. This may include conducting presentations, product demonstrations, prepare technical white paper and conduct technical discussions to persuade potential clients of the product's value.

Custom Solution Development: Engineer solutions to meet specific customer requirements. This involves understanding the customer's needs and collaborating with the service/engineering team to create customized solutions.

Customer Requirement Analysis: Analyzing customer needs and requirements to guide solutions development and improvement. Provide feedback from the market to the engineering and product development teams to design and develop suitable solutions. 

Project Management: Monitor the delivery and execution of system solutions to ensure timely invoice submission. Coordination with service/project/engineering team members to ensure deadlines and customer expectations are met. 

Requirements and skills

• Relevant Experience: Experience in sales, process automation, gas detection or a related industry can be particularly valuable. 
• Previous experience in sales or customer services is advantageous
• Extensive experience in deploying, optimizing and maintaining instrument & control. 
• Excellent analytical and problem-solving abilities
• Exceptional customer service and interpersonal skills
• Sales and Business Skills: Strong sales and negotiation skills. Ability to develop and execute account plans to meet sales targets. Competence in analyzing market trends and identifying business opportunities.
• Technical Knowledge: Knowledge of industrial automation systems, process control solutions, gas detection and related technologies. Familiarity with the specific products and solutions offered by the company. Ability to grasp complex technical details and translate them into client-friendly language.
• Superb collaboration excellent communication, both oral and written, and interpersonal skills to build and maintain relationships with clients. Ability to present and explain complex products to non-technical stakeholders.
• Great organization and time management
• Relevant training and/or certifications as an Application Engineer
• Mandarin speaker is advantageous.