Application Engineer - Opportunity to Make a Difference

Working location: Northern region - frequently travelling
Working hours: 8.30am - 5pm
Working days: Monday - Friday

Responsibilities:
· Provide routine service and sales support in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans.
· Assist with plant surveys of prospective customers.
· Assist with start-ups of new applications in both existing customers and new accounts.
· Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support.
· Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
· Engage in problem solving by performing system analysis, interpreting data, and providing written recommendations to ensure customer operations are performing at optimal levels.
· Support services includes sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities.
· Follow company safety guidelines and incident reporting requirements.

Minimum Qualifications:
· Bachelor’s Degree in Engineering (Chemical/Industrial/Environmental)
· Proactive, independent, and positive attitude with a business mindset.
· Must have a valid Driver's License and acceptable Motor Vehicle Record.

Preferred Qualifications:
· Working knowledge of boilers, cooling towers, and wastewater treatment systems would be an advantage.
· At least 1 year experience in water treatment or specialty chemical industry.
· Ability to sell value-added products to customers.
· Strong mechanical aptitude.
· Willing to work under dirty and hot environment, travelling overnight will be required.