Application Specialist

Biotechnology & Genetics (Science & Technology)

As an integral part of the sales team, the Application Specialist works alongside with the sales people to drive revenue and market growth of products and related services. 

RESPONSIBILITIES

• Provide pre-sales supports such as product demonstrations and technical presentations 
• Take lead in scientific/ experimental design discussions to analyze customers' needs and match them with our product offerings
• Responsible for post-sales activities such as applications, hardware and software hands-on training
• Collaborate closely with customers to address queries, troubleshoot issues, and provide training on product features, functions, and optimal usage
• Deliver on-site user application support to customers
• Conduct user meetings, workshops, seminars
• Preparation of technical documents and reports
• Manage demo lab and ensure good laboratory practices: demo instruments, facilities and chemical inventory
• Support sales team in accounts/ customers management and sales & marketing activities to achieve growth target as a team

REQUIREMENTS

• Minimum Master / PhD in Life Sciences, Biological Sciences, Biomedical Engineering, Microbiology, Biomedical Science, Biotechnology or related disciplines
• At least 2-3 years of hands-on experience of scientific equipment operation and troubleshooting as well as laboratory inventory management
• Team player with a great attitude
• Willing to learn and involve actively in pre-sales market survey and business development
• Sense and interpersonal skills of customer relationship
• Comfortable working in a dynamic, changing environment
• Demonstrate ability to handle work professionally, independently, and efficiently

BENEFITS

• Attractive remuneration package
• Five-day work week
• Medical benefits

Your application will include the following questions:

Which of the following statements best describes your right to work in Singapore?

ITS Science & Medical Pte Ltd

Science & Technology

"Science is and will be the medium by which people and nations progress".

ITS Science & Medical is a business division under ITS Group which ranks regionally as a leading provider of scientific & medical instruments, hospital infrastructure and laboratory furniture.

ITS Group has 40 years of experience in providing a comprehensive range of instruments and solutions in the scientific and medical industry. Our scope of business covers material, analytical & life sciences, medical infrastructure and equipment.

ITS Science & Medical forges strong business foundations and long lasting relationships with both customers and principals in the scientific and medical communities. The company aims to provide the highest level of customer satisfaction through our team of highly trained and experienced sales & marketing, project management and service engineering staff.

"Science is and will be the medium by which people and nations progress".

ITS Science & Medical is a business division under ITS Group which ranks regionally as a leading provider of scientific & medical instruments, hospital infrastructure and laboratory furniture.

ITS Group has 40 years of experience in providing a comprehensive range of instruments and solutions in the scientific and medical industry. Our scope of business covers material, analytical & life sciences, medical infrastructure and equipment.

ITS Science & Medical forges strong business foundations and long lasting relationships with both customers and principals in the scientific and medical communities. The company aims to provide the highest level of customer satisfaction through our team of highly trained and experienced sales & marketing, project management and service engineering staff.

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