Application Support ( Windows and MSSQL)

Application Technical Support on Windows and MSSQL Database. Platform Knowledge on Windows, IIS & Apache Tomcat deployments. Strong application knowledge in Teller origination and workflow systems. Hands-on experience on Windows, Powershell scripting, .Net, MS-DOS and MSSQL Server DB working experience and support. Experience with VBS (.BAT) is a plus. 24 x 7 on call support. Minimum 3 years of working experience in the same capacity. Pleasant personality with good communication and interpersonal skills. Proactive and team player. Willing to work at KL/ Cyberjaya. Able to work with cross border colleagues. Familiar with tools/practises such as Jira, Confluence, and Agile/Scrum Methodology To provide system support and manage enhancement for Branch's applications. Providing Live Application deployment support (odd hours) Perform Level 2 and 3 of production support. To perform problem investigation - problem identification, root cause analysis, solution definition and implementation. To work closely with users to understand their needs & issues. To manage system risks and conjure improvements to mitigate and manage risks. Provide installation support for branch's applications.