Assistant, Business Operations

• To plan, organize, direct, control day to day operations of verified/registration unit 

• To ensure all Guarantee Letter (GL) received from clients are verified and scanned before patient proceeding to get treatment 

• To ensure information patient keyed in are valid and accurate during register patient / open episode 

• To ensure supporting or related documents attached accordingly and completeness of supporting documents 

• To ensure that all insurance form fill up by consultant and Guarantee letter are received within 24 hours 

• The related information and co-payment/limit/non coverage item or procedure should be inform to patient accordingly 

• To ensure patient’s information are properly keyed in as JCI requirement 

• To ensure information patient keyed in are valid and accurate 

• To assist open episode for patient under cash payment from 7.30am – 8.30am 

• To ensure that all Debtor code is changed correctly upon receiving of GL 

• To perform any other duties as and when required by the management. 

• Responsible and accountable to carry out duties as in the Occupational Safety and Health Act Regulations 1994 

• Conformance to ISO 9001:2008, ISO 14001:2004, OHSAS 18001:2007, and/or Hospital Accreditation requirements 

• Responsible and accountable to carry out all 5s activities directed by the Management 

• To adhere to Standard People Practice (SPP) 

Education: 

Minimum Sijil Pelajaran Malaysia (SPM) or certification needed 

Knowledge and Experiences: 

• 1 years working experience 

Skills & Competencies: 

Special skills  

• Good communication and interpersonal skills 

• Basic computer skills 

Personal attributes  

• Knowledgeable and having strong commitment towards job responsibilities 

• Able to work independently and as a team. 

• Positive and resilience