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Assistant, Credit Admin

Penerangan Pekerjaan - Assistant, Credit Admin

  • Bill Collection & Verification
    • Collect bills from MCO ( Managed Care Organisation )  and verify the total number of bills received and pending.
    • Ensure all debtor codes and final bills are accurately tallied with the Guarantee Letter (GL).
    • Update GL numbers as required.
  • Document Handling & Filing
    • Reprint received bills when necessary.
    • Scan bills, GL (Guarantee Letter) documents, and other required reports; save them systematically in the file server.
    • Arrange and store physical bills every 3 months for proper archival.
  • Bill Submission & Tracking
    • Submit bills either in hardcopy or through the company’s designated portal according to internal guidelines.
    • Record and track courier tracking numbers and input them later into the STD HITS system.
    • Monitor and ensure timely and standard-compliant bill submission to insurance companies as per management requirements.
  • Reporting
    • Generate and submit weekly reports on bill submission status and progress.
  • Insurance Liaison
    • Check the insurance portal regularly for updates and changes.
    • Monitor emails for any requirements or instructions from insurance companies.
    • Appeal unprocessed or rejected insurance claims and ensure timely follow-up.
  • Customer Service & Communication
    • Attend to inquiries from corporate clients and insurance companies promptly and professionally.
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