Assistant, Food Service

1) JOB DESCRIPTION

• To portion out the patients’ food for every meal time in the plating room according to the diet sheet/menu.

• To send the patients’ meals to the wards for every meal and to collect dirty crockeries and trays from wards after every meal.

• To wash all the food containers and utensils that have been used during serving and to ensure the working area is clean.

• To do the ward rounds every morning & afternoon to update the diet sheets by checking against the wards’ day books for any discharging patients or new admissions.

• To ask/assist every patient in the wards for their preferred menu for the next following day.

• To key in the diet order from patient in the Meal Order Form.

• To do the summary of the menu for the next following day for every ward separately for breakfast, lunch, dinner and fill in the Menu Sorting Form.

• To do the summary for monthly meals served.

• Inform the Chef/Cook if special items have been requested by patients.

• To charge patients for any special order meals requested and inform to billing.

• To answer phone calls from wards informing about any changes in diet ordered/new admission and to record it/do amendment in the particular diet sheet/menu/request book.

• To wash and cut fruits for patients’ meals.

• To cook rice for patients for selling at cafeteria when the kitchen helper is on leave or not around.

• To arrange the clean and dry crockery in the allocated cabinet and shelves.

• To clean the refrigerator in the kitchen.

• To throw all rubbish from the service area to the hospital main rubbish collection centre daily.

• Assist to check each patient’s meal at the end of meal assembly to make sure food is served as ordered.

• To perform any other duties, without hesitation as when required by the Management.

• To take reasonable care for the safety and health of him/herself and of other persons who may be affected by his acts or omissions at work.

• To wear and use at all times any personal protective equipment or clothing provided by the Management for the purpose of preventing risks to his or her safety and health.

• Ensure all policies and procedures of Integrated Management System certification and Hospital Accreditation are adhered to.

• Participate actively in other new service that introduced.

• Ensure the policies on patient’s and family’s rights are addressed at all times.

• To carry out other responsibilities or duties assigned from time to time by Head of Services.

• Ensure compliance to Patient Safety Goals as safety improvement measures recommended by World alliance for Patient Safety (2008).

• Ensure to actively participate in 5S activities.

• Ensure adhere to SE KPJ Way.

• To comply with Baby Friendly Hospital Initiative (BFHI) policy.

2) JOB REQUIREMENT

• Minimum in SPM.

• Preferred to have cert/diploma/degree in food service or other related.

• No experience required.

• Preferred to have working experience in F&B for at least one (1) year.

• Creative and innovative.

• Punctual and highly discipline.

• Willing to learn and improve.

• Posses good interpersonal skills.

• Friendly and approachable.

• Capable to communicate all levels of staffs and patients in different languages particularly in Malay and English.