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Assistant Manager (Campaign Manager), Bancassurance

icon building Syarikat : Sompo Holdings
icon briefcase Jenis Pekerjaan : Sepenuh Masa

Bilangan Pemohon

 : 

000+

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Mohon Sekarang
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Penerangan Pekerjaan - Assistant Manager (Campaign Manager), Bancassurance


Assistant Manager (Campaign Manager), Bancassurance


JOB DESCRIPTION:


The incumbent is overall responsible for management and execution of telemarketing campaigns. Work closely with business partners/ team to meet agreed performance and financial target.


JOB RESPONSIBILITY:



  • Key liaison to manage third party call centre including handling customer complaints, operational issues.

  • Monitor and review key campaign metrics and ensure campaign successfully meet financial targets.

  • Analyze campaign results and provide recommendation to improve campaign performance.

  • Proactively working with our business partner to monitor delivery, regularly optimize campaigns and identifying development opportunities to maximise the value of data assets.

  • Develop innovative and marketable products suitable for each campaign including cross-selling activities

  • Ensuring campaigns are conceptualized, delivered, and approved to internal and external stakeholder's satisfaction on time.

  • Monitor market trends, research consumer markets and competitors’ activities to identify opportunities and key issues.

  • Timely update and communication on performance report to all stakeholders.

  • Support the Immediate Supervisor to lead and motivate Banca Team to achieve growth, profitability, and retention target

  • Undertake assignment/ tasks as assigned by Management HOD & Immediate Supervisor

  • Comply with guidelines set by company and regulatory bodies e.g. PIAM, BNM


JOB SPECIFICATION



  • Candidate should possess a Bachelor degree in Marketing, Communications or relevant field.

  • At least 4 years of working experience in telemarketing field.

  • Reliable team player, able to work with cross-functional teams/stakeholders under fast-paced ▪ environment.

  • Ability to manage multiple stakeholders - experience in a matrixed, high growth company will be valued.

  • Strong analytical skills and data-driven


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Mohon Sekarang
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