Assistant Manager Distribution Center Operations

Job summary:

• To assure the daily and weekly operational needs of a large and busy warehouse.


• To monitor that all activities are completed in a timely and accurate manner.


• Oversee and take responsibility for all staff and ensure that procedures to the operations are complied with.


• To understand and follow up on all picking requirements and the interaction to an efficient and smooth operation.


• To conduct cycle count as scheduled.


• To effectively supervise the cost effective and efficient operation. To resolve and foster good relations with clients and staff.

Job Responsibilities:

• Ensure that all staff have assignments for the day and the undertaking of these assignments are being completed correctly.


• Complete all the picking functions of all departments and ensure that the products are consolidated at dispatch in a manner that will enable accurate loadings.


• Complete attendance records of all staff and compile daily work statistics as required by management.


• To facilitate a clean and tidy warehouse and maintain integrity of stocks and pick locations.


• Comply with accepted occupational health and safety standards and reporting of incidents in a timely manner.


• Ensure that all Materials Handling Equipment is maintained and used in a company accepted manner.


• To check daily the “Outstanding Invoice” report and take appropriate action as needed.


• Report any losses or damages within the warehouse on products or assets.


• To part-take in company stock counts and cycle count processes, and aid in the preparation of said activities, ensuring inventory accuracy.


• Organize daily workload to optimize resources  


• Develop and maintain relationships with key clients       


• Monitor invoices for immediate action when urgent and critical invoices are known


• Follow up all daily requirements as laid out by Operations Management, with documented actions and work towards a daily completion of all orders.


• To ensure that picking accuracy achieves 99.5%, order accuracy of 98%, replenishment accuracy at 98%.

Job Requirements:

• Minimum 3 to 5 years’ experience in a similar role


• Bachelor’s degree/Diploma/Certificate in Business Administration, Supply Chain Management, Logistics Management, or related field


• Computer literate, with the capability to use systems for information access and report functions


• Experienced in MS Office applications such as MS Word, MS Excel, MS PowerPoint


• Inventory controls and knowledge on impacts of inaccurate pick face. Able to ensure integrity of stocks is maintained and administered.


• Total quality of all operational duties to ensure accurate order picks and product receipts


• Profit drivers of warehouse activities and how best to utilized available resources


• Work on shifts and flexible hours to accommodate daily requirements

• Strategic planning of long and mid-term for departments and operations as a whole


• Operational review to provide a continual improvement process


• Customer service and impact of communicating with both internal and external customers to give accurate and timely information


• Ability to ensure sales orders completion and understanding of delivery concepts