Assistant Manager/ Front desk Executive

We are seeking an enthusiastic and skilled Assistant Manager / Front Desk Executive to join our team at Lova Wellness Sdn. Bhd.. This position is ideal for someone with a strong background in customer service who experts at using modern technology and communication tools to foster client relationships.

Key Responsibilities:

Deliver aesthetic or beauty consultation whenever required

Client Engagement and Social Media Management:

• Proactively follow up on leads from social media platforms including WhatsApp, Facebook, Instagram, TikTok, and our website to enhance service reach and client engagement.
• Design and implement a social media strategy that aligns with our business goals, researching current trends and audience preferences to optimize our social media presence.
• Generate, edit, publish, and share engaging content daily (e.g., original text, photos, videos, and news) to maintain a vibrant online community.
• Communicate with followers, respond to queries promptly, and manage customer reviews to foster positive relationships and a strong community around our brand.
• Oversee the design aspects of our social media accounts (e.g., Facebook timeline cover, profile pictures, and blog layouts) to ensure a cohesive and attractive digital presence.
• Suggest and implement new features like promotions and competitions to develop brand awareness and customer engagement.

Payment and Transaction Management:
- Manage and become well-acquainted with various payment systems to ensure smooth and efficient transaction processes for our clients.

Customer Relationship Management:
- Deliver outstanding customer service by addressing client needs and ensuring they feel welcomed and valued throughout their interactions with our business.


Requirements:

• Age ranging from 28 to 40 years old
• Experience in aesthetic industry is an added advantage
• Strong proficiency in using social media platforms and digital communication tools.
• Excellent interpersonal and communication skills, with the ability to manage multiple tasks and remain organized in a fast-paced environment.
• Up-to-date with current technologies and trends in social media, design tools, and applications.

We Offer:

• Starting salary from RM2300.
• Overtime provided.
• Attractive commission based on performance.
• Annual bonus based on company achievements and individual performance evaluations.
• Opportunities for professional growth and skills development in the dynamic beauty industry.
• 45-hour work week.

How to Apply:

If you are interested in building a career with us and meet the specified criteria, please send your resume via email to [email protected] or contact +6013-8460828 to arrange an appointment.