Assistant Manager – HR Operations

Role Overview:

The Assistant Manager – HR Operations is responsible for managing HR operational functions within the organization. This role comprises three main pillars: Payroll, Delivery Service, and Benefits. The successful candidate will ensure efficient and accurate execution of HR operations while maintaining compliance with relevant regulations and company policies.

Job Responsibilities:

1. Payroll:

Manage payroll processing, ensuring accuracy and timeliness.

Address payroll inquiries and resolve discrepancies.

Ensure compliance with local payroll regulations.

2. Delivery Service:

Manage the delivery of HR services to employees, ensuring excellent customer service.

Implement and monitor HR delivery service standards and processes.

Manage employee records and ensure HR data integrity.

3. Benefits:

Administer employee benefits programs, including health insurance and other company-sponsored benefits.

Handle benefits-related queries and provide support to employees.

Ensure compliance with benefits policies and regulatory requirements.

4. Other HR Operations Pillar:

Assist with various HR initiatives and assignments as needed.

Support other HR functions and perform any other tasks within the HR Operations pillar as required.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Proven experience in HR operations, payroll management, and benefits administration.
• Strong knowledge of HR processes, policies, and regulations.
• Excellent organizational and time-management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Proficiency in HR software and Microsoft Office Suite.
• Experience with HRIS systems and payroll software.