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Assistant Manager, Product Implementation

icon building Syarikat : Mcis Life
icon briefcase Jenis Pekerjaan : Sepenuh Masa

Penerangan Pekerjaan - Assistant Manager, Product Implementation

1.     Product/Project
Planning and Coordination

·       Assist
in planning, execution, and monitoring of product/project initiatives from
initiation to closure, ensuring adherence to project scope, timeline, and
budget.

·       Develop
implementation plans, including tasks, milestones, resource allocation, and
risk management strategies.

·       Coordinate
working team activities, providing guidance and support to ensure timely
delivery of product/project initiatives.

·       Monitor
delivery status, progress, and performance, identifying and addressing issues
or obstacles that may impact project success.

·       Regularly
communicate project status, updates, and risks to stakeholders.

·       Maintain
project documentation, including meeting minutes, action items, and project
artifacts. Ensure documents are organized, up-to-date, and easily accessible to
team members.

·       Collaborating
with Business Analyst and Test Delivery Manager for requirement reviews, test
scripts preparation, test design review and UAT executions.

·       Working
closely with the Process Analyst to define and document the current and future
state processes.

 

2.     Requirements
Gathering and Solutioning

·       Collaborate
with stakeholders to gather and document product/project requirements, ensuring
a clear understanding of needs and objectives.

·       Communicate
effectively with stakeholders to elicit requirements, manage expectations, and
facilitate consensus on solutions.

·       Analyze
gathered requirements to identify patterns, dependencies, and potential
conflicts. Document requirement in a clear, concise manner using appropriate
tools and techniques.


·       Work
with stakeholders and subject matter experts to develop and refine solutions
that address identified requirements and align with product/project goals.

·       Assist
in prioritizing requirements based on business value, feasibility, and project
constraints, ensuring focus on high-impact deliverables.

·       Collaborate
with stakeholders to validate proposed solutions through prototyping, user
feedback sessions, and acceptance testing.

·       Assess
impact of proposed changes to requirements and solutions, and coordinate with
relevant stakeholders to manage change requests effectively.

·       Establish
and maintain traceability between requirements, solutions, and project
deliverables to ensure alignment throughout project lifecycle.


1.     Stakeholder
Engagement and Communication

·       Proactively
engage with stakeholders to gather requirements, provide project updates,
address concerns, and solicit feedback. Build and maintain strong relationships
to promote stakeholder buy-in and support.

·       Identify
and manage conflicts or disagreements among stakeholders by facilitating
dialogue, finding common ground, and seeking mutually beneficial solutions.

·       Escalate
significant issues or concerns raised by stakeholders to the appropriate level
of management or project governance for resolution.

 

2.     Continuous
Improvement

·       Participate
in lessons learned sessions and post-project reviews to identify areas for
improvement and best practices.

·       Contribute
to the development of standard processes and methodologies to enhance project
management effectiveness.



Requirements

Job Expectation:

 

·       Ensure effective coordination and alignment of
product/project initiatives to meet established goals and objectives.

·       Ensure that product/project launches, and system
enhancements are delivered on time according to established schedules and
timeline.

Ensure stakeholders satisfaction by managing
expectations, communicating effectively, and delivering high-quality products
or project outcomes that meet or exceed requirements.



 

Qualification:

·       Bachelor’s degree in any discipline.
Preferably with working experience in the life insurance industry.

 

Key Skills:

·       Understanding of project management and software
development processes.

·       Excellent organizational and time management
skills.

·       Excellent written and verbal communication
skills.

·       Analytical and problem-solving skills.
·       Negotiation and conflict resolution.
·       Stakeholder management.
·       Adaptability and flexibility.
·       Teamwork and collaboration.

 



Benefits

  • EPF Contribution: 15% from the Company

  • Annual Leave: 21 days per year

  • Comprehensive Insurance: Coverage for employees, with extension to spouse and children

  • Outpatient Coverage: Unlimited for employees

  • Dental & Optical: Annual allowance provided

  • On-site Company Gym: Free access for all employees



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