Assistant Manager, Risk Policy

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

At Grab Financial Group (GFin), we are building the future of payments and lending in Southeast Asia. We aim to empower the people of Southeast Asia, from consumers and drivers to every-day entrepreneurs and businesses, by ensuring financial inclusion for the underserved.

Get to Know the Role

As Assistant Manager, Risk Policy, you will play a pivotal role in developing, implementing, and maintaining comprehensive risk management policies and frameworks that align with our strategic goals and regulatory requirements. You will drive enterprise-wide risk initiatives that strengthen our risk posture and support sustainable business growth.

You will report to the Senior Manager, Risk Policy, and you will base onsite at our Petaling Jaya office.

The Critical Tasks You Will Perform

• Be the subject matter expert (SME) for fraud risk policy concerning payments (cards, wallets, Alternative Payment Methods) and lending (Paylater, Cash Loans, Buy Now, Pay Later).
• Initiate regional policy initiatives, projects, and frameworks aimed at mitigating risk and fraud across new projects or enhancements to existing product offerings.
• Identify and analyze emergent risks and trends, subsequently providing recommendations for policy and procedural adjustments to mitigate these risks.
• Collaborate with cross-functional stakeholders in Product, Business, and Engineering teams to implement risk mitigation techniques and controls.
• Configure and optimize fraud detection rules within fraud management platforms, using transaction trend analysis and pattern recognition to identify potential merchant and consumer fraud risks.
• Conduct monitoring, investigations, deep dives, and forensic analysis, along with comprehensive reporting; provide timely, data-driven feedback regarding portfolio performance and reporting metrics.

What Essential Skills You Will Need

• At least 3 years of experience in the payments or lending sectors.

• Experience with the fraud landscape, coupled with practical knowledge of fraud tools, systems, models, and proficiency in fraud risk platforms and controls.
• Familiarity with data analysis or mining tools, demonstrating the capability to conduct deep data dives and extract insights.
• Hands-on experience with SQL.
• Possesses strong problem-solving skills and maintains a positive, professional attitude.
• Demonstrated ability to navigate ambiguity and operate effectively within fast-changing, unstructured environments.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.