Assistant Manager(F&B) - Professional Development Opportunities

Job Description                                                           

• Work closely with the Outlets Operations Manager to ensure well-running outlets.
• Manage all operational matters of outlets.
• Assist in preparing and maintaining standard operations processes (SOPs) of outlets and ensure SOPs are duly complied with by all outlets.
• To be responsible for the entire operations of the restaurant/outlet
• Providing leadership and control in outlet, ensuring all customers receive good service and quality food
• Maintaining high standards of quality control, hygiene, health & safety
• Preparing reports for shift/week, including staff control.
• Monitor all outlets expenses and ensure actual expenses are within budgeted range to ensure the profitability of outlets.
• Monitor sales targets of outlets to ensure overall company sales target is met.
• Conduct periodic outlet inspections promptly and adequately, generate inspection report to report findings to both management.
• Identification and report of issues that may affect sales, production, or delivery of services, and propose solutions to address operational problems promptly.
• Monitor staffing status for all outlets and ensure all outlets adequately staffed with experienced staff.
• Conduct training for all newly joined outlet staff and periodic training to further equip outlet staff with new operational knowledge.
• Monitor staff performance of all outlets and ensure actions in place to address outlet staff issues promptly.
• Assist in new outlet opening, include matters not limited to outlet ordering of outlet equipment & raw material, and hiring & training of new outlet staffs.

Job Requirements

• Candidate may possess at least SPM/Diploma/ Bachelor's Degree in any field
• Required language(s): Bahasa Malaysia, English and Mandarin.
• At least 2-3 years of working experience in F&B industry, preferably from Restaurant Manager background
• Must hands-on with cooking or at least on food and beverage preparations
• Self-discipline and self-driven to keep up-to-date knowledge and skillset to fulfil task on outlet operations.
• Analytical
• Independent
• Good in solving problems and make firm, good, reliable decision
• Confident with strong leadership skills. Ability to lead a team
• Pleasant interpersonal skills, able to interact well with all level
• Computer literate and proficient in Microsoft Office applications
• Required to work on shifts, weekends and public holidays
• Possess own transport and willing to travel if required
• Can start work immediately