Associate, CRM

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

We are looking for a highly motivated individual to join our Vendor CRM team as an individual contributor for 6 months 

If you are interested in getting first-hand exposure to how CRM communications work in a global tech company, then this is the right opportunity for you. The ideal candidate is independent and comfortable handling multiple projects and conversations with regional and local stakeholders.

What’s On Your Menu

You’ll be working on executing omnichannel communication campaigns across multiple markets, as well as driving multiple initiatives to (1) enhance vendor experience, (2) increase vendor engagement

• Assist and execute regional automated campaigns using our CRM tool

• Assist with regional campaign performance analysis and gather insights continuously to maintain industry benchmarks

• Work closely with local teams with regards to content creation and translations

• Own and drive strategic projects (be it on a regional or local level), to collaborate with different stakeholders to improve vendor engagement

What You Bring To The Table

• Proactiveness and a keen eagerness to learn, as we work with CRM tools, Google Sheets and Docs. Prior experience with CRM tools like Insider or Braze is a big plus.

• Comfortable with data analysis

• Demonstrate excellent organizational abilities; ability to take initiative, work autonomously, problem-solve, collaborate with others, and prioritize the completion of assigned tasks

• Meticulous with an attention to detail

• Capable of working efficiently in a fast-paced, high-pressure setting

• Strong written and oral communication skills

• Marketing/Business Education background preferred

What We Offer

• A dynamic and challenging working environment, with a steep learning curve.

• The chance to excel and influence in a company and team where decisions are taken based on data insights.

• Being part of a fast growing and global company.

• A vibrant and international team with diverse backgrounds

• Flexible working environment