Associate OTC

MAIN RESPONSIBILITIES

• Liaise with customers for prompt collection of due AR balances.
• Liaise with commercial team to resolve issues relating to collection, and on-hold orders.
• Knock collection again AR balance.
• Denied Party Screening of new customers and quarterly for all customers & banks.
• Review and approve new customer creation.
• Review and approve customer master data maintenance.
• Review and approve customer master data change audit trail.
• Review and release customer orders that are on-hold due exceeding of credit .limit or overdue AR.
• Review AR aging reports for escalation if necessary.
• Validate customer rebate calculations.
• Quarterly collection forecast to corporate treasury.
• Submit AR reports to corporate.

Month-end Activities:

• Calculation of AR reverse as per policies.
• Generate and send Statement of Accounts to customers.
• Prepare and furnish to business units DSO report, AR aging report, and overdue AR report.
• Compile detailed AR reports for Shared Services Hub
• Perform AR reconciliation.
• Attend AR review meeting with business units.

SKILL, EDUCATION & EXPERIENCE

• BA degree in Business or Accounting.
• 2-3 years of credit experience inclusive of all aspects of credit management.
• Knowledge and understanding of overall OTC processes.
• Prior recent experience working in a captive SSC environment preferred.
• Experience with 3rd party outsource providers an advantage.
• Strong ability to interact with internal and external parties at various levels.
• Attentive to detail with a propensity for continuous improvement.
• Reasonable skill level in Excel, Word, Powerpoint.
• Minimum Language Skills: English required, other languages desirable.

Preferred Experience

• Additional other non-SAP ERP experience a plus.