Attendant, Outsource Services - Linen

1. Linen Handling & Distribution 

• Responsible to ensure the quality and quantity of the linen received from the vendor. 

• Collect, sort, and distribute clean and soiled linens to designated hospital departments. 

• Ensure proper storage of clean linens in the assigned linen room. 

• Maintain an adequate supply of linens for wards, operation theatres, and other hospital units. 

• Monitor linen requests from various departments and ensure timely delivery. 

• Implement FIFO (First In, First Out) to ensure older stock is used first. 

2. Hygiene & Infection Control Compliance 

• Adhere to hospital guidelines for infection control in linen handling. 

• Ensure that soiled linens are segregated properly to prevent cross-contamination. 

• Handle infectious linens with appropriate precautions following hospital SOPs. 

3. Linen Stock Management & Documentation 

• Monitor daily linen usage and report shortages or damages to the supervisor. 

• Keep accurate records of linen inventory, deliveries, and returns. 

• Assist in conducting periodic linen stock audits to ensure proper stock levels. 

4. Coordination with Laundry & Vendors 

• Weight and record the amount of clean and dirty linen upon receiving or send off to the vendor 

• Coordinate with the laundry service provider for linen collection and delivery schedules. 

• Ensure that outsourced laundry services meet hospital quality and hygiene standards. 

• Report any issues related to linen quality or loss to the supervisor. 

5. General Housekeeping & Maintenance 

• Keep the linen storage area clean, organized, and free from hazards. 

• Ensure proper disposal of damaged or unusable linens according to hospital policies. 

6. Other Duties 

• Willingness to work in a hospital environment and follow hospital policies. 

• Ability to work in shifts, including weekends and public holidays if . 

• Compliance with safety, hygiene, and infection control standards. 

• Assist in any additional linen-related tasks as required by the management. 

• Minimum SPM or equivalent. 

• Prior experience in linen handling, housekeeping, or hospital support services is an advantage. 

• Prior experience in linen management, laundry services, housekeeping, or hospital support services is preferred but not mandatory. 

• Familiarity with infection control procedures related to linen handling is an advantage. 

 Skills & Competencies:  

• Linen Handling & Organization: Ability to sort, distribute, and manage linen efficiently. 

• Hygiene & Infection Control Awareness: Understanding of proper handling and segregation of clean and soiled linen. 

• Inventory Management: Ability to monitor stock levels, report shortages, and maintain linen records. 

• Physical Stamina: Capable of lifting, carrying, and moving linen bundles as . 

• Attention to Detail: Ensuring proper storage, cleanliness, and tracking of linens. 

• Teamwork & Communication: Ability to work with hospital staff, laundry vendors, and other departments. 

• Basic Record-Keeping Skills: Able to maintain simple documentation for linen distribution and stock levels. 

Others : 

• Willingness to work in a hospital environment and follow hospital policies. 

• Ability to work in shifts, including weekends and public holidays if . 

• Compliance with safety, hygiene, and infection control standards. 

Special skills are :  

• Proficient in writing and conversing in English and Bahasa Malaysia.   

Personal attributes:  

• Responsible & Reliable – Able to carry out duties with minimal supervision and ensure linen availability at all times. 

• Detail-Oriented – Pays close attention to cleanliness, proper linen handling, and stock management to prevent shortages or mix-ups. 

• Physically Fit – Capable of lifting, carrying, and moving linen bundles as needed in a fast-paced hospital environment. 

• Organized & Efficient – Able to manage linen distribution systematically, keeping track of stock levels and ensuring smooth operations. 

• Team Player – Works well with hospital staff, supervisors, and laundry vendors to ensure seamless service. 

• Hygiene & Infection Control Awareness – Understands the importance of cleanliness, proper linen segregation, and hospital hygiene protocols. 

• Polite & Professional – Maintains a respectful and professional attitude when interacting with hospital staff and patients. 

• Adaptable & Willing to Learn – Open to training and improving skills related to linen handling, infection control, and inventory management.