Bartender - Chinese Restaurant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotel and Residences is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur. The Hotel introduces several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers. The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.

Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team.

About Four Seasons Hotel Kuala Lumpur  

Four Seasons Hotel and Residences is located at the Golden Triangle neighborhood, Kuala Lumpur’s thriving business and financial district. The Hotel is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur. 

The latest addition to the city’s dramatic skyline and a vibrant hub for both business and leisure travelers, Four Seasons Hotel Kuala Lumpur will be conveniently located in close proximity to the city’s major attractions, including the Petronas Twin Towers and the Kuala Lumpur City Centre (KLCC). Often referred to as a “city within a city,” the KLCC will offer designer shopping, fine dining, and the best of the city’s electric nightlife. The Hotel will also overlook the KLCC Park and be directly connected to the esplanade, allowing guests to take full advantage of the Park’s 50 acres of green space, including lush gardens, fountains, waterfalls, a wading pool, and jogging track. 

An exciting addition to Kuala Lumpur’s culinary scene, the Hotel will introduce several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers. 

The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below. 

Four Seasons Hotel Kuala Lumpur will offer both international and regional travelers an urban complement to the existing Four Seasons Resort in Malaysia, the award-winning Four Seasons Resort Langkawi. 

About Four Seasons  

Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 105 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. 

BARTENDER

Bartender is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The Bartender assures each guest is greeted promptly, courteously, graciously with eye contact, and a smile. The Bartender provides hotel guests and servers with quick and efficient beverage service, following the state and city alcohol law while adhering to Four Seasons standards of service. The Bartender has a complete working knowledge of all products served by the bar and ensures that all the details of service are performed properly and that every guest receives the highest quality of service.

We are looking for individuals with excellent personal presentation and interpersonal skills. Strong beverage knowledge regarding beer, wine and liquor is required. The Bartender is also required to perform additional side duties and assist in the absence of a bar porter or bar server if necessary. Working knowledge of the Micros system is essential. The ideal candidate will have a confident outgoing personality and a can-do approach to any request. The Bartender position requires continuous standing for up to 8 hours a day and requires the ability to lift up to 50lbs. Applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays.

MAIN RESPONSIBILITIES/TASKS:

The ability to follow proper payroll and uniform procedures.

The ability to handle all monies and keep a bank float from the hotel.

The ability to requisition, pick up, verify, and put away all requisitions for liquor, wine, beer, juices, soft drinks and food items used for the bar areas.

The ability to offer guests of the lounge an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness.

The ability to stock the bar areas with liquor, wine, beer, juices, soft drinks, glassware and condiments.

The ability to develop a complete working knowledge of the menu items and their ingredients and preparation.

The ability to develop a complete working knowledge of all products served by the bar, i.e. liquors, wines, beers, ports, armagnacs, eau de vies, cognacs, specialty drinks, etc.

The ability to understand the menu and the daily specials as well as what is not available.

The ability to check and recheck the bar during service.

The ability to ensure that all details of service are performed properly and that every guest receives the highest quality of service.

The ability to utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings.

The ability to ensure proper pouring, mixing, blending, etc. of drinks.

The ability to service all drinks for service bar area, guests and the bar area.

The ability to ensure proper service of all food items to bar guests.

The ability to keep the bar area neat and tidy at all times clearing dishes and glassware whenever possible.

The ability to ensure that the bar is stocked and all side opening and closing duties are completed.

The ability to greet each guest promptly, courteously, graciously with eye contact, a smile and good posture.

The ability to change ashtrays, serve cigarettes and wipe down bar area.

The ability to answer telephones according to Four Seasons' standards and take reservations or provide information regarding the lounge or any other hotel service.

The ability to recognize and address potential intoxicated, disruptive or undesirable guests.

The ability to report any accident immediately, no matter how minor, to a manager.

The ability to handle a guest walk out.

The ability to respond properly in any hotel emergency or safety situation.

Candidates must speak read and write Bahasa Malaysia as well as being fluent in English. Must have the right to work in Malaysia.

Visa sponsorship is not available for the role. Only successful candidates will be contacted.  

Join Our Team  

Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kuala Lumpur provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. 

What to expect: You will……  

Be a champion of the Golden Rule: Do unto others as you would have them do unto you 

Be part of a cohesive team with opportunities to learn, grow and develop 

Have the opportunity to engage in diverse and challenging work 

Derive a sense of pride in work well done