Branch Sales Manager - Penang

Job Summary

Job Accountabilities - Key Accountabilities

• Actively manage daily work processes of designated territory to achieve operational and strategic objectives.


• Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products.


• Lead short term (3 to 9 months), defined scope projects.


• Develop and maintain profitable relationships with new and existing customers.


• Assist customers with loss prevention meetings, claims issues, and product training.


• Provide training to customer and Strategic Business Unit; personnel on products and services.


• Provide technical advice that enables a customer to solve a problem or improve business.


• Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway.


• Anticipate customer needs, monitor trends in order to recommend changes.


• Resolve technical issues within function or unit.

Job Qualifications

Required:

• Bachelor’s degree in Business Administration, Marketing, Sales, Finance, or a related field.


• 5–8 years of sales experience, with at least 2–3 years in a managerial or supervisory role.

Preferred:

• Proven track record of achieving or exceeding sales targets.


• Experience managing a branch, region, or sales team is required.


• Prior experience in retail, banking, insurance, FMCG, or service-based industries is an advantage (customize as needed).