WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Description

Role & Responsibilities :
•  Manage and ensure prompt and accurate service to customers

•  Perform financial transactions and non-financial transactions

•  Handle customer enquiries and resolve issues highlighted by customers

•  Identifying cross referral opportunities among new or existing customers and some minimum knowledge of bank’s product

•  Provide advisory on bank products and services especially transactions related

•  Serve as a first line of defence by identifying possible fraudulent customers and unusual activities

•  Serve as front office and middle office function to check accuracy and completeness of customer’s request and instruction prior to processing

•  Ensure compliance toregulatory, Bank’s policy and standard Operating procedure/manual.

Requirement

•  Has working experience in service-related roles

•  Pleasant disposition with good interpersonal and communication skills to interact effectively at all levels

•  Able to work independently with minimal supervision

•  Team player with the ability to demonstrate good teamwork amongst colleagues

•  Self-motivated, dedicated, committed to delivering results

•  Possess a positive attitude, initiative, responsible and takes ownership of issues

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.