Business Analyst

We are looking for an experienced Business Analyst with a strong background in IT project delivery. The role involves requirement gathering, process analysis, stakeholder management, and supporting end-to-end system implementation within a structured delivery environment.

Key Responsibilities

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  Collaborate with business and IT stakeholders to analyze processes, identify gaps, and recommend improvements.

  
  


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  Gather, analyze, and document requirements (BRD, FRD, Functional Specifications).

  
  


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  Translate business needs into clear and actionable technical requirements.

  
  


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  Perform data validation and analysis using SQL.

  
  


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  Work closely with development teams to ensure solution alignment with requirements.

  
  


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  Support test planning, test case design, execution, and defect management.

  
  


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  Coordinate and manage User Acceptance Testing (UAT) and ensure timely issue resolution.

  
  


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  Support system implementation and post-go-live activities.

  
  


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  Maintain regular communication with stakeholders on progress, risks, and deliverables.

  
  


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  Provide user training, documentation, and onboarding support.

  
  

Requirements

Experience

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  5+ years of Business Analyst experience in IT projects.

  
  


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  Proven experience in requirement gathering and functional documentation.

  
  


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  Experience in stakeholder management across business and technical teams.

  
  


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  Hands-on experience in application testing and UAT coordination (3–5 years).

  
  


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  Experience in process analysis and business process improvement (3–5 years).

  
  


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  Working knowledge of SQL (2–3 years).

  
  


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  Experience working in Agile or SDLC environments (3–5 years).

  
  


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  Familiarity with tools like Jira and Confluence (2–3 years).

  
  

Nice to Have

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  Exposure to CRM platforms, preferably Pega (workflow/case management).

  
  


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  Experience in banking or insurance domain.

  
  


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  Involvement in digital transformation or system modernization projects.

  
  


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  Experience supporting user training and change management activities.