Business Analyst - Digital Transformation

Business Analyst - Digital Transformation

Business/Systems Analysts (Information & Communication Technology)

Full time

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We are currently seeking an experienced professional to join our team in the role of Digital Transformation Business Analyst for our expanding Global Transformation Centre Team.

The Business Analyst will: 

• Demonstrated Business Analysis and Project Management skills - working on projects in banking domain
• Produce detailed specifications to allow business requirements to be understood and delivered by the Product and Technology teams.
• Translate business workflow/UI/UX into detailed product backlog, consisting of user stories.
• Detail functional specifications for each step in the journey e.g. validations of fields, user scenarios in close collaboration with digital teams.
• Create & review test scenarios, support business and function teams for UAT, end user manuals and conduct trainings for end to end project delivery.
• Ensure compliance with all relevant internal control standards and external regulatory requirements.
• Be aware of the Operational Risk scenario associated with your role and act in a manner that takes account of operational risk considerations.
• Acquire & maintain knowledge in various areas of banking products and processes, and actively participate in team mentoring, coaching and knowledge sharing.
• Plan and execute business readiness tasks with coordination with all relevant parties to ensure smooth delivery launch.
• Take on ad-hoc tasks that promote digital agenda and optimization. The team manages regional projects within the APAC region such as Hong Kong, China, Taiwan, Malaysia, Singapore, etc. 

The candidate will also need to have:

• Strong domain knowledge and experience in FI industry like Customer Onboarding/Lending/Cards & Payments/Wealth/Investment/Private Banking/Life Insurance, etc
• Experience in Digital Banking and Mobile Technologies and Services will be added advantages.
• Comprehensive end-to-end BA experience and skills – project planning, requirements gathering and analysis, UAT management, User Training, Go-live readiness, etc
• Strong project management and stakeholder management skills.
• Accustomed to Agile project delivery.
• Experience in UI/UX workflow and design.
• Strong analytical capabilities and learning ability, can quickly adapt to deal with new disciplines/projects
• Strong Communication & Presentation Skills with a flair for writing documents & ability to present to various audiences.
• Excellent in multitasking and prioritization - able to work proactively, independently and under pressure against multiple deadlines.
• Displays high level of personal maturity and ability to perform in a fast paced, unstructured, ambiguous environment.
• Ability and willingness to proactively accept and drive change
• Displayed leadership and problem solving skills.
• Candidates who are fluent (reading, writing, speaking) in Mandarin and Cantonese are preferred because the role requires candidates to interact with Mandarin-Cantonese speaking clients.  

Your application will include the following questions:

What's your expected monthly basic salary?

How many years' experience do you have as a business analyst?

Do you have experience working in a business banking environment?

How would you rate your Mandarin language skills?

AT HSBC’S GROUP SERVICE CENTERS, THERE IS ALWAYS MORE.

Offering exciting careers to talented individuals with one of the world’s largest banking and financial services organisations

HSBC is one of the world’s largest banking and financial services organisations, with around 6,600 offices in both established and faster-growing markets. We aim to be where the economic growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfill their hopes and realise their ambitions. We serve around 58 million customers through our four global businesses: Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking.

Our network covers 81 countries and territories in six geographical regions: Europe, Hong Kong, Rest of Asia-Pacific, Middle East and North Africa, North America and Latin America. Our aim is to be acknowledged as the world’s leading international bank. Listed on the London, Hong Kong, New York, Paris and Bermuda stock exchanges, shares in HSBC Holdings plc are held by about 220,000 shareholders in 129 countries and territories.

AT HSBC’S GROUP SERVICE CENTERS, THERE IS ALWAYS MORE.

Offering exciting careers to talented individuals with one of the world’s largest banking and financial services organisations

HSBC is one of the world’s largest banking and financial services organisations, with around 6,600 offices in both established and faster-growing markets. We aim to be where the economic growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfill their hopes and realise their ambitions. We serve around 58 million customers through our four global businesses: Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking.

Our network covers 81 countries and territories in six geographical regions: Europe, Hong Kong, Rest of Asia-Pacific, Middle East and North Africa, North America and Latin America. Our aim is to be acknowledged as the world’s leading international bank. Listed on the London, Hong Kong, New York, Paris and Bermuda stock exchanges, shares in HSBC Holdings plc are held by about 220,000 shareholders in 129 countries and territories.

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Perks and benefits

Medical

Miscellaneous allowance

Optical, Life Insurance, Miscellaneous Allowance,

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