Business Operations Associate (Rostering) for Australia Team - Fast Hire

Why join us?

• Great working culture!
• Young, energetic and fun learning organization!
• Strategic location ~within walking distance to MRT and KL Monorail!
• Birthday & Anniversary leave
• Optical, Dental & Wellness Benefit provided

Job Description

• Actively delivering roster planning activities with sense of urgency and accountability in meeting the deadlines and customer expectation with no limit to the following areas preferred:
• Build and checking Rosters
• Editing and updating Rosters
• Roster Adjustments – Creating / Removing
• Ensure the Rosters created are based on the client needs and expectation, ensuring that the data is accurate and complete
• Managing any issues that may arise towards resolution in a collaborative and timely manner
• Effectively and efficiently managing your workload assigned, primarily through emails, whilst multitasking in terms of resolving competing priorities, handling calls and meeting requested deadlines.
• Provide weekly/monthly report as per scheduled from systems and ad-hoc report as per request from stakeholders.
• Completing operations whilst providing backup support to team members on other activities during holidays
• Ability to work in a high volume, fast moving operational business.
• Able to demonstrate and combine a methodical and organized approach to work situations with high attention to detail.
• Professional and customer-focused in your approach including absolute discretion and sensitivity in handling confidential matters and information.

Job Requirements

• Degree/ Diploma in Human Resource/ Business Administration or equivalent.
• Experience in workforce planning or Rosters scheduling real-time monitoring related experience an added advantage.
• Willing to work at early morning shift to support Australia Team (4am/5am/7am) and follow Australia public Holiday
• Good command of English language especially in dealing with Australian market
• Exhibits good rosters scheduling expertise and command of relevant process flow, policies, procedure, etc.
• Proficient use of applicable technology and MS Office.
• Strong communication and interpersonal skills and collaborative team spirit.