Business Process Lead, Commercial Excellence APAC

Map end-to-end channel workflows in APAC markets from partner onboarding to performance tracking—to align with strategic objectives Own the “to-be” process design for assigned commercial domains (e.g., Channel Operations, Pricing and Rebates, Contracts, Master Data) Collaborate with sales, enablement, IT, and operations to integrate CRM/PRM systems and ensure scalability Lead projects to streamline channel operations (e.g., system rollout, automation, tool integration). Coordinate with regional teams to implement best practices consistently across markets. Drive change through structured communications, training, and stakeholder engagement to ensure process adoption Possess Bachelor Degree in any discipline with 8 years experience in commercial operations, business process management, or related functions Strong process mapping, re-design and documentation skills Regional experience in APAC markets is essential Experience working with CRM/ERP platforms (e.g., Salesforce, SAP S/4HANA for ERP integration and reporting, MyOrders) Strong facilitation, cross-functional collaboration, and stakeholder management skills Comfortably operating in matrixed and multicultural environments Advanced analytical skills for interpreting complex datasets and driving insights Hands-on experience with power automation (e.g. Knime, power automation, Macros) Digital Transformation: Expertise in driving end-to-end digital initiatives to optimize processes and enhance business performance Good to have skills in Lean, Six Sigma, or BPM methodologies