CINEMA SUPERVISOR (TGV Seri Manjung - Perak) - Hiring Now

Job Responsibilities

Stock & Cash Management

• To ensure proper cash handling at the cinema floor
• Kiosk cash handling and basic troubleshooting
• To maintain effective stock control and prepare monthly and weekly reports according to datelines.
• To check and maintain product qualities.

Sales

• Maintain and ensure smooth operation of sales at the ticketing box and candy bar.
• Equipment at the candy bar must be upkeep to ensure cleanliness and good working condition.
• Maximize every sales opportunity by providing excellent customer service.
• Maintain overall cinema image through movie experience, products and cinema presentation/decoration.
• Communicate effectively to the team of CRO’s on tickets/concession items so that they are able to recommend the best solutions for customers to meet their requirements and needs.

Customer Service/Administration

• To ensure the performance standards and sales target achieved.
• Maintain overall cinema administration such as cinema floor checks, cinema maintenance and location security.
• To plan and implement location promotion and execution of company's promotion.
• Customer oriented and able to provide feedback immediately.

People Management

• Work closely with Cinema Manager and ensure that there is sufficient manpower to have a smooth flow on daily operation.
• To plan CRO’s on duty for break time to ensure the highest productivity is achieved.
• To make sure that cleanliness at working area is monitored at all times.

Technical and Content

• Receiving and checking the DCP and KDM
• Ingesting the DCP onto the projector in the right order making sure that the film runs smoothly through the projector
• Ensuring good picture and sound quality
• Basic troubleshooting knowledge to minimize breakdown and show cancellations
• Being responsible for heating, lighting, ventilation and alarm systems in the cinema

Qualifications, Knowledge and Skill Requirements

• Candidate must possess at least a Diploma preferably in Management, Business Admin, Hospitality/Tourism/Hotel Management or equivalent with good command of Bahasa Malaysia and English.
• Knowledgeable and experience in retail and servicing line is an added advantage.
• Proficient in the use of Microsoft office (Ms Excel, Ms Word)
• A good team leader with excellent interpersonal skills and able to motivate employees.
• Good problem solving and management skills.
• Able to work on shifts, weekends, midnights and public holidays.
• Willing to be transferred to other cinema locations within Malaysia.
• Dependability - being reliable, responsible, and dependable, and fulfilling obligations.
• Integrity - being honest and ethical.
• Initiative - willingness to take on responsibilities and challenges.
• Stress Tolerance - accepting criticism and dealing calmly and effectively with high stress situations.
• Achievement/Effort - maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
• Concern for Others - being sensitive to others' needs and feelings and being understanding and helpful on the job.
• Independence - developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
• Innovation - creativity and alternative thinking to develop new ideas for and answers to work-related problems.
• Social Orientation - preferring to work with others rather than alone, and being personally connected with others on the job.