We are in need of a resilient Client Advisor (JPO) to join our all-star team at Gucci (Malaysia) Sdn Bhd in Johor Bahru, Johor.
Growing your career as a Full time Client Advisor (JPO) is a remarkable opportunity to develop competitive skills.
If you are strong in teamwork, problem-solving and have the right determination for the job, then apply for the position of Client Advisor (JPO) at Gucci (Malaysia) Sdn Bhd today!
Job Description:
Sales & Client Service
- Maintain and grow the clientele base by active engagement and excellent client service by active client engagement and regular communication
- Play an active role as Brand Ambassador by inculcating the brand vision to instill consumer brand loyalty
- Proactive achievement of monthly sales objectives
- Follow-up on client enquiries and requests, including after sales services, proactively and independently
- Offer exceptional service standards, suggestions and alternatives, as well as anticipating future needs
- Take a proactive learning approach in understanding best sellers, new arrivals, product knowledge and all category information
- Exercise team work and collaboration to ensure that client needs are placed at top priority
Operations
- Adhere to all in-store SOPs
- Assist with cashiering and daily closing settlement
- Stocks receiving and packing in the respective categories assigned
- All other related duties as assigned by the Store Manager
Inventory Control
- Conduct category scans for inventory purposes
- Assist with stock maintenance and cycle counts
- Replenishment of display merchandise as required
Requirements:
- Minimum 2 to 3 years of experience in a similar capacity from the retail or service industry preferably with a proven track record in luxury fashion
- Customer service oriented and driven in sales
- Independent individual with strong decision making skills
- Inquisitive mindset with the ability to engage
- Passionate in growing a career within the luxury fashion industry
- Location: Johor Premium Outlet
Benefits of working as a Client Advisor (JPO) in Johor Bahru, Johor:
● Unlimited Growth Potential
● Advancement opportunities
● Leading Industry Pay