Client Relations Specialist/Business Development

Join FP Markets, a global, award-winning fintech leader founded in 2005 in Sydney, Australia, as a Client Relations Specialist/Business Development professional. With over 300 employees worldwide, FP Markets is dedicated to offering regulated and reliable access to the world’s financial markets, providing our clients with innovative technology, education, and exceptional support to trade CFDs on forex, stocks, metals, and digital currencies. Our dynamic and supportive culture promotes individual growth and intrapreneurship, allowing you to thrive through open leadership, mentorship, and flexibility. As a key part of our organization, you will have the opportunity to engage with clients, foster strong relationships, and drive business development initiatives that contribute to our ongoing success. We are looking for a passionate and proactive individual ready to take initiative, learn, and make a real impact in the ever-evolving financial landscape. If you are eager to join a forward-thinking company that values employee empowerment and professional growth, we encourage you to apply and be part of our exciting journey toward excellence in client service and financial trading innovations.

Responsibilities

• Manage and nurture client relationships to ensure satisfaction and retention.
• Identify new business opportunities and assist in developing strategies to capture them.
• Conduct regular follow-ups with clients to understand their needs and provide tailored solutions.
• Collaborate with cross-functional teams to enhance client experience and service delivery.
• Analyze client feedback and market trends to inform product development and service improvements.
• Prepare and present reports on client engagement and business development activities.
• Participate in client onboarding processes, ensuring a smooth transition and integration.

• Bachelor's degree in Business, Finance, or a related field.
• Proven experience in client relations, business development, or a similar role.
• Strong understanding of financial markets and trading products, especially CFDs.
• Exceptional communication and interpersonal skills to build and maintain client relationships.
• Ability to analyze data and generate insights to inform decision-making and strategy.
• Highly motivated and proactive, with a strong sense of initiative and problem-solving skills.
• Fluency in English; additional languages are a plus.