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Client Relationship Specialist (Malaysia)

icon building Syarikat : Justmarkets
icon briefcase Jenis Pekerjaan : Sepenuh Masa

Bilangan Pemohon

 : 

000+

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Penerangan Pekerjaan - Client Relationship Specialist (Malaysia)



Responsibilities




  • Identify potential leads and understand their needs to drive new activations

  • Provide tailored product/service walkthroughs and presentations based on customer requirements

  • Address objections and guide prospects through the onboarding process to ensure a smooth start in trading

  • Encourage customer commitment to actively use our products or services

  • Document customer interactions and update relevant details in the company’s CRM system

  • Participate in ongoing training on company offerings, processes, and personal skill development (e.g., read books, follow industry blogs)

  • Meet and strive to exceed KPI targets





Requirements




  • 1+ year experience in a Customer Service, Support and/or Business Development position in a financial services company would be a plus

  • Ability to study new information and adapt to new spheres quickly, demonstrating a proactive approach to learning and skill development

  • Strong interpersonal skills, ability to communicate well at all levels within company and externally with different profiles of Clients

  • High level of integrity and dependability

  • Ability to work in a high-pressure and fast-moving global and multi-language environment

  • Excellent team player, able to interact effectively with various functions within the company with the ability to build consensus

  • Fluent proficiency in English and Malay




 


We offer




  • 16 paid vacation days per year

  • 14 paid sick leave days per year

  • 11 days Public holidays

  • Medical insurance

  • Dental expenses reimbursement

  • Parking and commuting reimbursement

  • Professional education budget

  • Language learning budget

  • Wellness budget (gym membership, sports gear and related expenses)




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