Clinic Receptionist and Assistant

Objective / Purpose of the Job

To provide administrative & accounting book keeping support to facilitate the smooth running of the clinic environment and support high delivery of quality patient care.

Admin Duties

- Customer service at the front desk attending to walk in enquiries and phone calls/messages

- Daily receiving of payment and check of clinic payments against invoices

- Daily entry and recording of invoices into the accounting system for timely and accurate payments to clients and vendors.

- Cross-check invoices across accounting records

- Maintain filing records effectively, including monthly statements of expenses and accounts from clients and vendors.

- Manage the clinic’s general stationery, pantry and inventory supplies.

- Daily basic house keeping duties

- Ad-hoc duties as assigned.

Skills and Abilities

· Good written, communication, and customer service skills, especially a courteous yet firm speaking voice. Comfortable communicating with people of different nationalities with fluency in English/Malay/Chinese languages.

· Has a proven track record of handling payment enquiries and disputed charges and negotiating payments with and/or patients.

· Confident, persistent, and can keep calm under pressure.

· A keen eye for details and proficiency in handling numbers with accuracy. Hands-on experience with MS Excel and Xero accounting software will be an advantage.

· Mature and able to work independently while able to work as a team with others

· Ability to multi-task and stay organized.

· Flexibility to work shift hours either 8am to 5pm or 12pm to 9pm including one weekend.

Qualifications

- Min. Passing of SPM

- Minimum 2 years experience in GP/Medical Clinic

- Able to start immediately