Clinic Receptionist - Join a Market Leader

Qualifications & experience

• Minimum qualification Sijil Pelajaran Malaysia (SPM)

Tasks & responsibilities

• To manage Resident/Sessional Consultant outpatient clinic including appropriate scheduling of outpatient appointments and surgery times, and ensuring the smooth running of the clinic to the satisfaction of all patients.
• To communicate effectively with patients and referring doctors on the scheduling of outpatient appointments, investigations, and admission for surgery.
• To assist Resident/Sessional Consultant and chaperone patients during clinic sessions and to perform basic observations such as blood pressure, heart rate, and body weight, prior to the patient seeing Consultant.
• To facilitate patient enquiries relating to their outpatient appointments, and hospital admissions, including date of admission, admission procedures, insurance, billing, discharge, and follow-up care.
• To key in appointments in the Hospital Information System (HIS), KCIS for the patients and prepare admission for procedure/surgery.
• To sort out PMR and carry out orders during the last follow up before each clinic session.
• To assist in sending patients to Emergency Department for further treatment and management required.
• To assist to send patients to other department such as Radiology, Non-Invasive Cardiac Laboratory, etc for clinical investigations or tests.
• To coordinate the clinical, academic and professional activities of Resident/Sessional Consultant, and schedule meetings, appointments, lectures, events, etc, appropriately (if necessary).
• Any other duties as instructed by Unit Manager, Supervisor, Team Leader, and respective Resident/Sessional Consultant.