Clinical Integration Specialist

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Clinical Integration Specialist

Apply locations Kuala Lumpur, Malaysia time type Full time posted on Posted Yesterday job requisition id JR_030194

The Medical Affairs team collaborates with the leaders of Sleep, Respiratory Care, SaaS, ResMed Healthcare, and Asia Growth Markets to ensure our work, especially our clinical research and market access projects, align with their strategic priorities. We also review key government policies, as part of the continuous evaluation and improvement process that helps us maintain global compliance across an ever-shifting landscape of legal and regulatory requirements. The two, research and compliance, work hand-in-hand, and when balanced properly allow us to generate important clinical, economic and market evidence, that improves the lives of patients in ways that are scientifically valid, clinically relevant and ethically sound.

Let’s talk about the team:

ResMed is a global medical device manufacturer and software as a service provider in the world of sleep disordered breathing and respiratory care.

The Medical Affairs department is the clinical research, scientific communication and clinical advocacy arm of ResMed. We ensure that ResMed’s products are safe and effective, and we communicate the benefits to policy makers, healthcare providers, clinicians and patients to ensure patients have the best access to care.

The function of clinical integration sits in the Operational Excellence team in Medical Affairs, and it aims to integrate our global clinical content across the Medical Affairs functions, as well as internally to the business. This includes ensuring access to all of the knowledge assets both for Medical Affairs and the whole ResMed organisation. The Operational Excellence team is located all over the world, with the Clinical Integration Specialist based in Kuala Lumpur, Malaysia. The Clinical Integration Specialist will work closely with the Senior Clinical Integration Specialist, and report to the Senior Manager, Clinical Integration.

Let's talk about the role:

• Support the build of systems and processes to ensure the Clinical Integration team can grow with scale with ResMed’s needs.
• Familiarise yourself with the Medical Affairs Knowledge Management Repository to support adding, removing, organising and editing content.
• Familiarise yourself with Knowledge Management platforms and software systems (e.g. Bibliogo, Article Galaxy) to support requests for article access, and dissemination of this content to Medical Affairs team members.
• Create dashboard of usage and payment records from Article Galaxy.
• Make updates to these knowledge management platforms.
• Support label review workflows for Medical Affairs; this may include review of content for clinical accuracy.
• Understand ResMed’s products and services for clinical application to actively and effectively conduct literature searches as applicable to the role.
• Learn about software tools for scientific publications in order to assist users in their requests for information, including purchasing articles if required, creating bibliographies and research folders for particular subjects.
• Respond to inquiries received through the clinical integration inbox.
• Support the updates and organization of the knowledge management training materials for users to help make training easy and accessible to a range of users
• Work directly with your manager(s) to proactively identify areas of efficiency and/or productivity improvement for knowledge management services to the medical affairs organization.
• Be prepared to provide regular progress updates to direct manager(s), with opportunity to present project updates to larger Medical Affairs teams.
• Support updates and management of central repository of content created by MA personnel (MA Knowledge Repository on Sharepoint).
• Support communication of Medical Knowledge platforms and updates to broader MA organization.
• Support process management of label review needs for Medical Affairs.
• Support Clinical Integration projects as needed (e.g. CTMS platform implementation).
• Regularly work with Clinical Integration and other Medical Affairs team members to gather SME insights to improve Knowledge Management systems and processes.

Let's talk about the role:

• Minimum: Bachelor’s degree in science or clinical field
• Minimum of 3-5 years of related experience.
• Some clinical background in sleep and respiratory medicine
• Experience in literature searches, with ability to provide intelligent summary of findings
• Independent individual contributor
• Experience or, at minimum, exposure to working with global biotech, pharma or medical device company
• Experience proactively moving projects toward goals with a remote team
• Microsoft Office software products (Word, Excel, Powerpoint)
• Meetings are usually conducted using Zoom or Microsoft Teams
• Microsoft Outlook is used for Calendars and Meeting requests
• Experience with Microsoft SharePoint
• Experience with purchase requisitions and accounts codes would be helpful
• Proficient at driving projects to completion, at times working remotely with a global team.

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Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!

About Us

At ResMed (NYSE: RMD, ASX: RMD) we pioneer innovative solutions that treat and keep people out of the hospital, empowering them to live healthier, higher-quality lives. Our digital health technologies and cloud-connected medical devices transform care for people with sleep apnea, COPD and other chronic diseases. Our comprehensive out-of-hospital software platforms support the professionals and caregivers who help people stay healthy in the home or care setting of their choice. By enabling better care, we improve quality of life, reduce the impact of chronic disease and lower costs for consumers and healthcare systems in more than 140 countries. To learn more, visit ResMed.com and follow @ResMed.

ResMed Corporation is an equal opportunity employer and provides equal opportunity in employment for all qualified persons, without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

(US/Canada only) ResMed is an equal opportunity/affirmative action employer. ResMed is an E-Verify Employer. ResMed is a smoke-free workplace.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant!

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