We are seeking a confident Cloud Delivery & Operations Engineer to join our experienced team at Infosys (Malaysia) Sdn. Bhd. in Selangor.
Growing your career as a Full time Cloud Delivery & Operations Engineer is an unparalleled opportunity to develop fundamental skills.
If you are strong in cooperation, research and have the right attitude for the job, then apply for the position of Cloud Delivery & Operations Engineer at Infosys (Malaysia) Sdn. Bhd. today!
Key Responsibilites- 24x7 Day or Night shift rotation (14 – 16 days)
- Assists the Operations team to optimize the capability of the Singtel Managed Cloud platforms to deliver a cost effective and sustained level of availability to meet Corporate customers’ requirements. Incorporate continuous improvement process in operations through constant monitoring, reporting, evaluating and improving the operation metrics.
- To assist the Operations Manager to ensure smooth operations based on established tasks and processes that conformed with the agreed Service Level Agreement (SLA)
- To assist the Operations Manager in adhering to Singtel Managed Cloud platforms operational standards, processes and guidelines that are in line with industry standards and best practices.
- To assist the Operations Manager in improving Singtel Managed Cloud platforms to align with the industry best practices.
Requirements:
- Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
- Public Cloud, Private Cloud
- Basic knowledge on Public Cloud such as Amazon Web Services or Microsoft Azure or any commercial Cloud platform.
- Basic knowledge on Private Cloud in terms of vCloud Director, vROPS, VMware, Edge Gateway. - Server/Virtualization
- Virtualization Technology (VMware)
- Operating Systems (Windows, RedHat, CentOS, SUSE)
- Apps Server, Databases, Web Technology
- System Management skills (e.g. AD, DNS and etc)
- Commodity Server Hardware (e.g Rackmounts, Blade and Enclosures)
- Converged Hyper Appliance (e.g. Nutanix, VCE, EMC VXrail and etc)
- Business Continuity/Disaster Recovery (BC/DR) - Storage and Backup (Optional)
- Storage Arrays based on HP, 3PAR, EMC, NetApp, Dell
- San Switches (Brocade, MDS)
- Backup technologies from EMC Avamar, Symantec NetBackup, Commvault, Veeam - Network and Security (Optional)
- Basic network understanding
- Network Management based on technology from Cisco, Juniper, Aristas, HP, F5
- Information Security Management (Firewall, IDS/IPS, IPAM and etc) - Operational Support (Optional)
- ITSM tools such as ServiceNow, FreshService
- Monitoring tools such as VMware vRealize Operations Manager, Solarwinds, WhatsUp Gold, Paessler PRTG and etc. - Non-Technical/Soft Skills Required
- Operations Management (e.g. change management, problem management, incident management and etc)
- Customer Engagement (customer focused and can handle customer effectively. Also very resourceful and possess a strong initiative)
- Vendor management
- Good team player with good communication skills
- Good attitude, willing to learn
- Good vision of situations and ability to size them up appropriately
We are regret to inform that only shortlisted candidate will be notified Benefits of working as a Cloud Delivery & Operations Engineer in Selangor:
● Company offers great benefits
● Rapid Progression
● Leading Industry Pay