Cloud Engineer (Junior)

Be a part of something BIG!

We are seeking a highly skilled and detail-driven Cloud Engineer (Junior) to support the day-to-day operation, monitoring, and maintenance of cloud infrastructure platforms that underpin telco-grade digital services. The role includes participation in a 24x7 on-call rotation, responding to incidents, executing operational procedures, and supporting service recovery under guidance from senior engineers.

Make an Impact by:

Cloud Operations & Monitoring

• Monitor cloud infrastructure and services to ensure availability, performance, and stability.


• Respond to system alerts and events in accordance with defined on-call procedures.


• Perform initial fault isolation and triage during incidents.

On-Call & Incident Support

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  Participate in scheduled on-call rotations, including after-hours support as required.

  
  


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  Acknowledge on-call alerts within defined SLAs and follow escalation paths.

  
  

   

  
  


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  Execute recovery actions based on approved runbooks and SOPs.

  
  


• Provide timely and accurate incident updates to stakeholders.

Incident & Problem Management

• Support incident resolution in line with ITSM processes.


• Accurately log, update, and close incidents in ITSM systems.


• Participate in post-incident reviews and learning activities.

Platform Maintenance

• Perform routine operational tasks such as patching, access reviews, and configuration updates.


• Support backup, restore, and disaster recovery drills.


• Assist with environment provisioning using established automation.

Collaboration & Learning

• Work closely with senior cloud engineers, NOC, and application support teams.


• Maintain operational documentation and runbooks.


• Continuously build cloud and telco operational knowledge.

Alerts & Diagnosis

• Handling alerts and incidents affecting customer-facing telco services.


• Diagnosing issues in distributed cloud environments under time pressure.


• Operating within strict change, security, and compliance controls.

Decision-Making 

• Execute predefined on-call procedures and runbooks.


• Perform initial troubleshooting and recommend escalation.


• Take recovery actions within approved operational boundaries.

Skills for Success:

• Diploma or Bachelor’s degree in IT, Computer Science, Engineering, or equivalent experience.


• Basic understanding of Cloud platforms (AWS, Azure, or GCP).


• Knowledge in IAC tools such as Terraform, Bicep, and CloudFormation to standardize configuration of Cloud resources. 


• Knowledge in operating and managing multi-cloud platforms across AWS and Azure.


• Willingness to work on standby or shift-based operations.


• Fresh graduates with strong knowledge or hands-on experience with Cloud are highly encouraged to apply

Your career growth starts here. Apply Now!