Collection Executive (6-month-contract)

This job is a Collection Executive (6-month-contract) at ShopeePayLater. You might like this job because you'll build strong customer relations, manage repayments, and exceed targets while complying with company policies.

Mid Valley City

Full-Time

Job Description

• Build and establish strong ongoing relations with customers within the assigned portfolio under ShopeePayLater.
• Manage customers’ repayment obligations and motivate timely repayments through outbound collections & recovery calls.
• Proactively achieve/ exceed assigned targets whilst complying with collections methodologies and policies by the company and regulatory bodies.
• The focal point for customer enquiries relating to repayment on overdue accounts.

Job Requirements

• Having experience in collections or in a call centre background is a plus.
• Possess at minimum a Diploma or equivalent.
• Possess strong interpersonal skills and is able to thrive in a dynamic work environment.
• Have good composure and showcase excellent problem-solving solving skills.
• Excellent in both written and verbal communication in English and Malay. Fluency in Mandarin is a plus.

Skills

Problem Solving

Additional Info

Company Activity

Last active - few minutes ago

Experience Level

#NoExperienceNeeded

Junior Executive

Job Specialisation

Business Development, General Sales, Retail Sales