Collections Officer

The Collections Officer is responsible for executing the Collections operations and strategies for Singapore consumer and SME portfolios.

Job Responsibilities:

• Call and follow-up with customers to secure payment plans

• Review and execute appropriate Collections actions like legal, restructure and settlements to recover debt and minimise credit losses

• Partner with product teams and business units to coordinate Collection’s activities across the bank

• Achieve the productivity standard set for the team and individual KPI

• Take on additional projects and tasks assigned by reporting manager

Our Ideal Candidate:

• Well versed in the bank products and processes

• Good understanding of technology in the digital banking space

• Possess strong written, communication and negotiation skills