Commercial Operations Manager (Industrial Materials)

• Manage commercial projects from initiation through completion, including timelines, tracking tools, and status updates.
  
• Monitor progress against key milestones and proactively follow up with relevant stakeholders.
  
• Identify potential risks to project delivery and propose corrective actions to keep initiatives on track.
  
• Evaluate sales trends, pipeline strength, and market movements to support commercial decision-making.
  
• Contribute to pricing strategy, business case preparation, and proposal development.
  
• Coordinate initiatives related to customer engagement and market growth.
  
• Monitor key commercial metrics and produce dashboards for leadership review.
  
• Serve as a connector between Sales, Marketing, Technical Service, Supply Chain, Operations, Customer Service, and Finance teams.
  
• Coordinate multi-country initiatives across the region.
  
• Resolve communication gaps between departments to keep execution moving smoothly.
  
• Follow through to ensure agreed action items are closed out on time.
  
• Enhance commercial processes and improve reporting accuracy and efficiency.
  
• Establish consistent standards for tracking and overseeing projects.
  
• Contribute to digital transformation and automation efforts.
  
• Champion ongoing improvement initiatives across commercial operations.
  
• Compile monthly reports on business performance.
  
• Assess emerging risks and opportunities within the business.
  
• Assist with budget preparation and long-term planning cycles.
  
• Deliver ad hoc analysis to support leadership in decision-making.
  

Requirements

• Bachelor's degree in Business, Engineering, Marketing, or related field
  
• 3–6 years of experience in project coordination, commercial operations, strategy, or business analysis
  
• Strong analytical and presentation skills
  
• Advanced Excel and PowerPoint skills
  
• Experience with a major ERP system and/or BI/dashboard tools is an advantage
  
• Strong communication skills