Community Associate

Job Description

Responsible for maintaining and ensuring excellent operations, performance and customer renewal rate of the branch.

This role is going to work directly with the Operation Manager.

Job Highlight

• Responsible for and able to learn the operations and paperwork related to the branch.
• Able to understand and accumulate some knowledge about marketing and event planning.
• Based on and able to interact with companies from different backgrounds, it helps to expand the knowledge of different work industries.

Job Responsibilities:

• Assist in handling the operations of this cool co-working space.
• Handling for day to day operations to ensure the branch runs smoothly and provide support to our coworker!
• Assist with the administrative aspects of this cool co-working space. For example, preparing invoices, contracts drafting, payment receipt, document issuing, etc.
• Handle the operational maintenance of the branch in a timely manner to ensure that the hardware and software equipment in the branch is functioning effectively.
• Assist in promoting the features of the branch and completing sales assignments given by the sales department. For example, giving detailed presentations to interested co-workers, taking them on a detailed tour, understanding their needs and requirements, and conveying effective information to the sales department.
• Assist the event department in organizing community events and details arrangements to actively promote invitations to the co-workers of the branch.
• Well communication and problem solving skills to support our coworker.
• Responsible for completing the related work or other ad hoc duties as assigned by the operation manager.

Job Requirements

• Candidate must possess at least a Post Graduate Diploma, Professional Degree in Human Resource/Public Relations/ Administration/Management or equivalent.
• At least 1-2 year(s) of working experience in the related field is required for this position.
• Required skill(s): Microsoft Office (Excel, Word & PowerPoint).
• Required language (s): English & Bahasa Malaysia & Mandarin
• Candidate fluent in mandarin preferred as the role requires candidate to deal with mandarin speaking clients.
• Good communication, interpersonal & analytical skills.
• A collaborative team player and able to multi-task and work in a fast-paced and dynamic environment.
• Only shortlisted candidate(s) will be notified