Compensation Benefits Manager

DEPT / SECTION: HR / C&B, HR & CLINIC OPS

REPORTING TO HR DIRECTOR

JOB SUMMARY

• To lead the C&B and HR Operations functions inclusive of Clinic Operations. Overseeing and managing the day-to day task, as well as designing, implementing, and administering compensation and benefits programs for the Company.

JOB DUTIES AND RESPONSIBILITIES

Job Areas

1. Compensation & Benefits

Conduct or actively participate in market survey / benchmarking to ensure the organization's C&B packages remain competitive in the market.

Responsible for developing and proposed Salary Structures for all levels.

Responsible for reviewing employees' salaries based on Market range and make recommendations for adjustments if required.

To design, implement and administer comprehensive C&B programs that align with organizational goals market competitiveness.

Manage annual salary review, salary adjustment, promotion, and transfer processes, including budgeting, analysis, executions, and communication to stakeholders.

Collaborate with Finance to prepare and manage the HR budget related to C&B / Payroll.

2. HR Operations

Develop and implement HR policies and procedures to ensure compliance with employment laws and company standards.

Oversee the AS400 and Workday and ensure accurate and up-to-date employee records.

Manage employee onboarding, offboarding, and overall lifecycle processes.

Collaborate with cross-functional teams to streamline HR processes and enhance efficiency.

3. Clinic Operations / Medical & Health Services

Responsible for reviewing company insurance policies and all relevant medical bills and claims to ensure medical costs are controlled effectively.

Formulate and propose health programs, including awareness and educational programs for employees to optimize their knowledge on health-related matters and minimize health related issues.

Manage and lead a team of nurses to ensure flawless coverage of in-house clinic services.

Responsible to ensure all medical, health and other surveillance compliance been carried out.

Ensure the adherence to Safety requirement.

Ensure all SOCSO claims are filed and submitted to the office in time.

Review contract with medical provider to ensure medical service meets the Company's requirements.

Provide health advice & counseling and upon due investigation, provide necessary treatment to sick employees.

4. Performance Management

Manage non-staff performance management.

Execute annual performance appraisal exercises.

Execute annual salary review and bonus payments exercises.

5. Audit and Compliance (Policy Development & Legal Compliance)

Develop and update HR policies and procedures to comply with legal requirements.

Stay abreast of changes in employment laws and regulations and ensure HR processes remain compliant.

To support and participate in the IETP, and other related Audits.

6. Payroll Management

Ensure overall payroll practices and processes are in line with legal requirements and customers / third party audit requirements.

Assist in non-staff payroll administration as and when required.

Assist in Management payroll as and when required.

7. HR System and Technology

Advise for any implementation, maintenance, and upgrades of AS400 which are involved with HR processes.

Analyze customers and HR administrators needs affecting all systems functionalities.

Identify opportunities for automation and technology enhancement to streamline HR Processes.

Propose, initiate, and execute improvement plan from time to time, which may include system enhancement and / or customization to ensure customers satisfactions.

8. Others

Lead company Wellness programs / projects.

Establish good relationship and rapport with Labor Dept. and other statutory bodies.

Support in handling HR projects and/or other general HR functions and activities as and when required.

Provide leadership as needed to the HR Department and the Company as part of the management team.

Qualifications, Skills & Experience

Bachelor's Degree from a reputable university.

At least 15 years' experience in managing C&B in a large organization.

Strong desktop and in-person research, analysis and reporting skills.

Experience in managing a team and carrying out cross-functional projects.

Experience in managing Clinic and insurance.