Compliance Service Manager

Who We Are:

GoSaaS is a global leading Oracle partner specializing in the implementation of SaaS solutions. We are headquartered in the USA with additional offices in Canada, Malaysia, Pakistan and India. Our consistent ranking among USA's fastest-growing companies and Fortune 5000 recognition for three consecutive years attest to our commitment to innovation and customer satisfaction. We specialize in on-premises to cloud migrations, implementations, customizations, and integrations of Oracle Cloud for medium to large enterprises in the life sciences, semiconductor, and high-tech manufacturing industries.

As the team lead for our Product Environmental Compliance Services, you will be responsible for building and leading a team that provides comprehensive environmental compliance services to our customers. Your team will use the GoCompliance SaaS offering to manage the material declaration process and help ensure your customers meet evolving regulatory requirements. You will act as a subject matter expert, providing guidance on global environmental regulations, best practices and risk assessments.

Job Responsibilities:

• Team Leadership and Development:
  
  
  
  • Build and lead a high-performing team of environmental compliance specialists.
  
  
  • Provide coaching, mentoring, and training to team members in the GoCompliance application.
  
  
  • Establish clear performance metrics and track team progress.
  
  
  
  

• Compliance Services:
  
  
  
  • Perform the services outlined in the customer contract which can include:
  
  
  • Identify products and parts requiring compliance certifications
  
  
  • Perform management and execution of the product compliance processes:  create material declarations, route to suppliers, follow up with suppliers, approve/reject supplier submittals.
  
  
  • Provide daily/weekly/monthly summary reports of compliance work performed.
  
  
  • Perform risk assessments for customers for upcoming regulatory changes.
  
  
  
  

• Regulatory Compliance and Expertise:
  
  
  
  • Stay abreast of evolving global environmental regulations (e.g., RoHS, REACH).
  
  
  • Provide expert guidance to customers and internal teams on compliance requirements.
  
  
  • Develop and maintain documentation and resources related to environmental compliance.
  
  
  • Perform client risk assessments related to material content, and regulatory compliance.
  
  
  
  

• Customer Relationship Management:
  
  
  
  • Serve as the primary point of contact for customer inquiries.
  
  
  • Develop and maintain strong relationships with customers and suppliers.
  
  
  • Provide ideas to GoCompliance product teams for product enhancements.
  
  
  
  

• Process Improvement and Reporting:
  
  
  
  • Identify and implement process improvements to enhance efficiency and accuracy.
  
  
  • Develop, generate and provide regular reports on compliance metrics and performance to clients.
  
  
  
  

Qualifications:

• Bachelor's degree in environmental science, engineering, chemistry, or related field (Master's preferred).


• Minimum of 5+ years of experience in product environmental compliance, including material declaration management and supplier interactions.


• Strong understanding of global environmental regulations (RoHS, REACH, Conflict Minerals, etc.).


• Proven experience in building and leading teams.


• Excellent communication, presentation, and interpersonal skills.


• Experience with environmental compliance software and databases.


• Strong project management skills.


• Experience in supplier management and negotiations.

Preferred Qualifications: 

• Experience with the following compliance applications:  Assent, Source Intelligence, Greensoft, Acquis

What We Offer:

At GoSaaS, we invest in the personal development and growth of every individual because we know that our success is built on the drive and passion of our people.

Key benefits that we offer to our permanent full-time employees include:

• Competitive Salary and Benefits Package


• Bonus and Increment


• Health Insurance


• Generous employee provident fund contribution


• Comprehensive medical benefits


• Traveling Allowance


• Internet Allowance


• Annual, Medical and Hospitalization Leave


• Opportunities for professional development and advancement


• Collaborative and supportive work environment

To learn more about GoSaaS, please visit: https://www.gosaas.io/