Contract Strategy & Management Specialist

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

To develop and execute contract strategies for key technology vendors. This role leads the end-to-end contract lifecycle, from negotiation and formation to in-life vendor performance and relationship management, ensuring value and mitigating risk for Maxis.

What will you do in this role?

1. Stakeholder Management & Vendor Relationship Management

• Build and maintain good relationship with internal stakeholders and Vendors.
• Monitor vendor performance, conduct business reviews, and drive continuous improvement initiatives.
• Collaborate across business, technical, and procurement teams to achieve commercial and operational objectives.
• Manage stakeholder engagement, feedback, and communications, including senior management updates.
• Monitor vendor performance, SLA compliance, and service delivery commitments.
• Conduct business reviews, vendor evaluations, audits, and improvement initiatives.
• Identify and mitigate vendor-related risks to protect business interests.

2. Contract Lifecycle Management

• Manage contracts throughout their lifecycle, including creation, amendments, SOWs, renewals, extensions, and termination.
• Review contractual changes, assess risks, and provide recommendations on contract positions.
• Monitor contract performance, deliverables, obligations, entitlements, and SLA compliance.
• Manage contractual disputes, claims, and escalations to achieve timely resolution.
• Ensure contractual governance processes are implemented and effective.

3. Compliance & Risk Management.

• Ensure compliance with internal policies, legal requirements, and regulatory obligations.
• Assess, monitor, and mitigate contractual, commercial, operational, and financial risks.
• Maintain appropriate controls and documentation to safeguard Maxis' interests.

4. Process Digitalisation

• Drive process improvement, automation, and digitalisation initiatives across contract and vendor management.
• Enhance contract visibility, tracking, reporting, and governance through digital solutions.
• Improve operational efficiency, data quality, and stakeholder experience through continuous improvement initiatives.

What you need for this role:

• Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, Business Studies/Administration/Management or equivalent.
• Professional certifications in contract, procurement or commercial management would an added advantage.
• Minimum 8 year(s) of relevant working experience in procurement and/or contract management, including managing strategic engagements with large vendors and regulatory bodies.

• Experience within telecommunications industry, including mobile and fixed-line network environments, will be an added advantage.
• Strong analytical, problem-solving and decision-making skills with high attention to detail.
• Ability to provide practical, commercially balanced solutions and recommendations
• Capable of managing multiple priorities and stakeholders in a fast-paced environment
• Excellent commercial acumen with strong understanding of contract structures, commercial, and risk allocation.
• Highly skills in contract negotiation, dispute resolution and stakeholder management.
• Strong influencing, communication, and presentation skills, including engagement with senior management.
• Sound knowledge of contract lifecycle management, vendor management, and commercial governance frameworks.
  

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.