Coworking Space Client Services & Sales Executive

Work Location: Horizon, Bangsar South, Kuala Lumpur.

Walking distance to LTR and all amenities.

About Us

We are a premier virtual office and coworking facility located in Bangsar South. Our space is designed to cater to the diverse needs of our clients, providing them with top-notch service and a conducive environment for productivity and networking. We are seeking a dynamic, client-focused individual who is passionate about delivering exceptional customer service and has the potential to grow into a management role.

Role Overview

As the Coworking Space Client Services & Sales Executive, you'll be at the heart of our client-facing operations. Your responsibilities will include assisting clients with their office requirements, providing administrative support, and organizing meeting spaces. Additionally, you'll be conducting tours for potential clients, handling inquiries via phone and email, and participating in social media activities to promote our facility. You'll also manage client payments using our client management system.

Key Responsibilities

- Attend to clients' office requirements, such as helping with printers and providing chargeable administrative support

- Organize meeting and discussion rooms

- Conduct tours for potential clients

- Handle phone calls and emails with potential clients

- Participate in social media photos and videos to promote our facility

- Enter client payments into our client management system

- Assist with other tasks as required

Requirements

- Previous experience in sales and customer service

- Excellent face-to-face and phone communication skills with customers

- Fluent in both Chinese and English (scored an A in high school English Language exam)

- Ability to build and nurture relationships with customers, clients, and agents

- Able to manage a diverse range of tasks

- Understanding social media is desirable

- Experience in a coworking or hospitality environment is highly regarded

Compulsory Requirements

- Chinese-speaking female candidates below 40 years old only

- Willing to work in Bangsar South

- Minimum of 2 years of customer service experience in a company selling virtual office services or in the hotel industry

- Preferred first choice: candidates from virtual office/coworking/shared office environments

- Preferred second choice: candidates from the hotel industry, handling customer service or front office/desk

Why Join Us?

- Opportunities for growth into a management role within 6 months to 2 years

- Dynamic and collaborative work environment

- Gain hands-on experience in a leading virtual office and coworking space

- Competitive salary starting at RM4.5K

Apply now to become a valued team member and grow your career with us!