Credit Controller

• Credit Control
  
• Secure credit control procedures and policies that ensure timely payments while maintaining a high level of customer retention
  
• Ensure customers credit ratings are checked before loan approval
  
• Set up the terms and conditions of a loan to be in line with the risk, amount and type of loan.
  
• Manage the timely and effective collection of all debts and payments.
  
• Negotiate repayment plans when necessary.
  
• Maintain strong relationships with all clients to ensure invoices are clear for payment.
  
• Post and allocate daily receipts to accounting systems; compose reports for management
  
• Provide accounts information to internal departments.
  
• Review and update debt recovery procedures and stop the supply of goods and/or services, initiation of legal actions when necessary
  
• Carry out necessary reviews, analysis and compose necessary and requested reports on pre -defined routines and on ad -hoc basis when requested
  

• Calling customers, daily follow -up via e -mail, phone and WhatsApp
  
• Collecting cheques and handling of credit card payments
  
• Regular credit meetings with all branches to review and define action points for overdue follow up
  
• Handling of statement of accounts per customer
  
• Coordinate cross -functional meetings with business operations to resolve the disputes/issues with customers
  
• Reminder letters and take legal actions when applicable
  
• Write -off and bad debts provisions review
  

• Understand and act according to the company way frame work
  
• Maintain the normal situation, detect deviations and act immediately to eliminate them
  
• Contribute in daily follow -up, daily steering
  
• Participate and contribute in improvement activities based on a standardized working method
  

Requirements

• Relevant education or equivalent work experience
  
• Experience from similar role, an advantage