Credit Management Executive (Consumer & Admin)

Join the Growing Team at Singtel Financial Shared Services in Malaysia!

Are you ready to embark in the exciting world of finance and technology? Singtel Financial Shared Services (FSS) is expanding its operations in Malaysia, and we're looking for passionate, driven individuals to join our dynamic team! In Malaysia, Singtel Group operates through a fully owned subsidiary called Sudong Sdn. Bhd.

The Credit Management and Admin Executive will be responsible for providing administrative support to ensure efficient operation of the office and also perform credit management activities. This role involves handling a variety of tasks related to organization and communication, ensuring that all administrative activities run smoothly on a daily and long-term basis and also providing support in credit mgmt activities. 

Why Singtel Finance Shared Services?

• Grow Your Financial Digital Literacy: Enhance your expertise in the latest financial technologies and practices in a collaborative, fast-paced shared services environment.


• Impactful Work: Contribute to global operations while making a tangible impact on how businesses manage their financial operations.


• Career Growth: As we expand, you'll have plenty of opportunities to learn, grow, and advance in your career.

Make An Impact By:

• Manage office supplies inventory and place orders as necessary.


• Organize and schedule meetings and appointments.


• Maintain contact lists and handle correspondence.


• Act as the point of contact for internal and external clients and vendors.


• Handle and maintain invoice payments from vendors.


• Creating Journal Voucher (JV) entries and allocating appropriate responsibility or GL account codes.


• Manage system access and log an incident to investigate any encountered issues.


• Update Budget in the Business Planning Central Platform.


• Provide administrative support to the teams, vendors, contractors, or visitors.


• Maintain accurate and up to date records including email distribution list, shared mailboxes, staff system access.


• Coordinate the asset inspection process and facilitate the transfer and decommissioning of assets.


• Setting up new vendor onboarding in systems.


• Oversee the downloading of reports, ensuring that they are downloaded and compiled.


• Report any anomalies in the bot's downloading and appending for investigation to the appropriate team.


• Log IT incidents on system or report defects, monitor progress and follow up until completion.


• Submit, monitor, and manage the service request for ad-hoc data extraction to verify system functionality or performance.


• Perform routine reviews of consumer reports to maintain accuracy.


• Review and process the cases in the Consumer follow-up queue.


• Perform reviewing of weekly audit report and weekly extraction and saving of reports for analysis purpose.


• Compile a daily report on letter reconciliation for invoice verification purpose.


• Perform other administrative task as needed, including photocopying, and scanning of documents.

Skills For Success:

• Diploma/ Degree in Business Management/ Accountancy or equivalent.


• Minimum of 3 years administrative and credit management experience.


• Highly proficient in Microsoft Office and Suites including Word, Excel (VLOOKUP, PivotTable, etc)., and Outlook.


• Proficient in SAP and CRM knowledge.


• Knowledge or prior experience in CRM and SAP APEX systems will be an advantage.


• Knowledge in Tableau, Power BI, Power Automate or Apps will be a strong advantage.


• Prior experience in reviewing policies is a plus.


• Experience in process enhancements and improvements is an added advantage.


• Strong organizational and time management skills.


• Proficiency in third language would be advantageous.

Your Career Growth Starts Here. Apply Now!