Credit Recovery Officer (Tele-Collector)

Hiring for Credit Recovery Officer(Tele-Collector)

2 Branch : Klang & Petaling Jaya

Requirements :

• Open to male and female candidates aged 18-40 years
• Fluent in communication, especially in Bahasa Malaysia
• Know the basic use of computers such as typing
• Have at least a pass in Sijil Pelajaran Malaysia (SPM)
• Willing to learn and a high desire to work
• Training will be provided

Job Description :

• Responsible For Minimizing Defaults And Bad Debts Of Ongoing Loans
• Manage And Achieve Daily Productivity Standards In Terms Of Attempts, Contacts, And The Amount Collected.
• Manage And Maintain Customer’s Accounts To Ensure The Accounts Are Current And Well Conducted.
• Contact Customers To Remind Customers Of The Payment Schedule And Obtain Relevant Payments.
• Follow Up On Overdue Accounts By Utilizing Phone Collection Techniques, Dunning Letters, Antilegal Counsel.
• Ensure That Collection Actions Taken Are Within Corporate Guidelines, And Collection Policies.
• Willing To Do Extra Miles Such To Improve Current Credit Policy, Credit Analysis Methodologies Such As Credit Scoring/Portfolio, Portfolio Analysis, Client Audit, Etc.
• Performs Others Duties As Assigned.

Working Hour :
Monday - Friday 9.00am-5.30pm (Banking Line)
Monday - Friday 9.30am-6.00pm(Consumer Line)
Saturday (2 times a month)

Benefit Offer:

• Annual Leave , Medical Leave & Medical Claim
• Public Holidays
• Commission Pay & Performance Bonus
• Cash Incentive
• Parent Reward
• Medical Card

Nearby to public transport - KTM (Setia Jaya Station)