We are searching for a diligent CRM Executive to join our high-achieving team at The Body Shop in Shah Alam/Subang, Selangor.
Growing your career as a Full time CRM Executive is an awesome opportunity to develop essential skills.
If you are strong in planning, leadership and have the right determination for the job, then apply for the position of CRM Executive at The Body Shop today!
Job Description:
- Assist in customer database management, engagement and relationship management activities to ensure that the CRM KPIs, particularly frequency, revenue, and application uptake are achieved.
- Generate and prepare relevant reports, to assess the performance of the campaigns implemented.
- To assist in email, sms, push notification scheduling and content.
- To assist in the implementation of members’ events, workshops, member exclusive promotions, mobile app offers, reviews and referrals.
- To create briefs and contents for all materials related to CRM.
- To handle members' inquiries on their membership.
- Ad-hoc duties
Job skill requirement: -
- Candidate must possess at least a minimum bachelor’s degree with high level of excel proficiency
- Experience in CRM would be an added advantage
- Good command of English communication skills; written and verbal
- Good scheduling & organizational skills
- Good understanding of customer behavior
- Ability to stay focused under pressure, prioritizing and managing multiple projects in a fast-paced industry
Benefits of working as a CRM Executive in Shah Alam/Subang, Selangor:
● Opportunity to Make a Difference
● Company offers career progression opportunities
● Generous Compensation
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