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Customer Care, Radiotherapy

icon briefcase Jenis Pekerjaan : Sepenuh Masa

Bilangan Pemohon

 : 

000+

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Mohon Sekarang
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Penerangan Pekerjaan - Customer Care, Radiotherapy

  • Understands and carries out the payment of customers in line with Vision and mission, philosophy, Goals and objective that suit the scope of the Radiotherapy services and the hospital.
  • Understands the service organization structure.
  • Attends meetings held by the services in order to discuss issues and matters pertaining to the operation of the service.
  • Fully responsible to key in payment data correctly and to generate patient documentation and kept in the most possible manner.
  • Responsible to record, bill settlement, ensure all payment are documented well in the patient’s folders and update the services daily income statistic.
  • Check patient’s charges are charged accordingly and for completeness at end of treatment course.
  • To register new client in patient folder and in new patient registration book, register in computer and ensure the information is confidential, accurate as well.
  • Preparing patient files for daily review and follow up; updating   RIP   records;   prepares   monthly patient statistic and reports etc.
  • Preparing the admission form, patient’s letter, report, lab reports, insurance claiming and scheduling appointments for patients in all aspect.
  • Be able to use judgments and be creative in work.
  • Assist in revising of treatment charges.
  • Keep update about any new policy on payment issues / GL / company case.
  • Assist in implementation of any new services related to treatment.
  • Be able to use judgments and be creative in work.
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Mohon Sekarang
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