Bilangan Pemohon
:000+
Embark on a career at CARSOME, where our vision is to create the most trusted vehicle ownership ecosystem that is driven by technology and data. Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At CARSOME, we are guided by values that prioritize our customers, encourage collaborative problem-solving, strive for continuous improvement, and foster bold yet thoughtful innovation. We're committed to efficient, humble leadership and taking ownership in our roles, always aiming to positively impact our employees, customers, and community.
As the Customer Experience Assistant Manager - Retail, ASC, Ecosystem you will play a pivotal role in enhancing our customer journey across various touchpoints (All verticals). You will be responsible for managing projects aimed at improving customer experience ecosystems, ensuring seamless interactions and delivering value to our customers.
Your Day-to-Day
Your Know-How
● At least one (1) year of working experience as Team Leader.
● 2 years of experience in customer experience management, project management, or a related role.
● Strong analytical skills with the ability to translate data into actionable insights.
● Customer service-oriented mindset & like to speak to customers.
● Able to work under pressure & able to work with minimum supervision.
● Willing to work on weekends and public holidays, and travel outstation for branch visits when required.
● Being Multilingual (proficient in English, Mandarin, and Bahasa Melayu).
● Ability to start work immediately will be an added advantage.
#J-18808-LjbffrKongsi kerja ini dengan rakan anda
Petaling Jaya, Daerah Petaling; Selangor
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