Customer Product Marketing Executive

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.

About you: 

In this Marketing role, you’ll be creating campaigns and content that truly resonate with customers, working flexibly across both customer and product marketing. One week you might be planning a webinar and the next you could be crafting product release communications.

You’ll be organized, naturally curious and an excellent collaborator across different business teams.

You’ll own meaningful work that directly helps small businesses get the most from their software. As part of Unleashed Software (within the Access Group family), you’ll have a real impact on customers who depend on these tools every day.

In short – this is a hands-on marketing role with genuine ownership, plenty of variety and the satisfaction of helping businesses succeed.

Day-to-day, you will: 

• Plan and deliver campaigns for product releases and customer engagement
• Create release communications that explain what’s new and why it matters
• Run webinars and events that are useful and easy to follow
• Develop content that strengthens customer relationships
• Work with the Product teams to ensure consistent, on – brand messaging
• Use data and insights to measure and improve campaign performance

Your skills and experiences might also include:  

• 2 to 3 years in marketing, ideally within SaaS or technology
• Experience or strong interest in both customer and product marketing
• An ability to translate product updates into clear, benefit focused communications
• Being skilled in planning and delivering engaging webinars or events
• A strong grasp of tone, brand consistency, and writing for small business audiences
• Familiarity with marketing tools like Salesforce, HubSpot and webinar platforms
• Confidence using data to measure performance and guide decisions
• Preferably a marketing degree or related qualification preferred

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

Let’s make a difference together.

Love Work. Love Life. Be You.