Customer Program Administrator

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program Administrator located in Flex Skudai.

Reporting to the Program Manager the Program Administrator role is to assists in managing customer accounts in all aspects of the business relationship.

What a typical day looks like:

• Assist in the review of program proposals or plans to define time frame, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• Confers with appropriate managers within Program Management, Operations and others to outline work plan and to assign duties, responsibilities and scope of authority, and to receive technical advice and resolve problems.
• Drives and coordinates projects/activities with the Customer Focus Team (CFT) members to ensure program progresses on schedule and within prescribed budget, including facilitating the work/communication across different departments.
• Prepares program reports and executive presentations for management, client, or others.
• May assist in metric development and tracking for the program.
• Occasional travel to customer locations.
• Drive the team to look for continuous improvement activities that have an impact in the project timeline, cost or daily production activities.
• Follow up on shipments to ensure we meet site and customer guarantees without any delay and coordinate the team to any issue that could generate an impact.

 The experience we’re looking to add to our team:

• Typically requires a Bachelor’s degree or equivalent experience in addition to 3 years of experience in a manufacturing or related Industry.
• Demonstrates advanced knowledge of functional concepts and a solid comprehension of Flex policies and procedures.
• Has awareness of the functional impact upon work processes and other functions.
• Use of the following tools may be required: Office Skills: telephones, data entry, office software to include, word processing, spreadsheets, presentation package and database systems.

What you’ll receive for the great work you provide:

• Full range of medical benefits, dental, vision
• Life Insurance
• PTO