Customer Service Assistant

Administrative Assistants (Administration & Office Support)

We are hiring a customer service assistant to ensure customers' orders are processed efficiently and to assist with customer service queries. This role will report to a Customer Service Manager. The office is based in Johor Bahru Malaysia. Head quarter of the business is located in Adelaide, South Australia.

Responsibilities:

• Process and follow up all sales orders
• Set up new accounts
• Attend to all customer enquiries and emails
• Export shipment and documentations
• Any other tasks required.

Job Requirements:

• Well-organized with strong attention to detail
• Past experience in customer service and administration is preferred
• Working knowledge of IT, Microsoft and other operating systems
• Above average command of English in both speaking and writing
• Team player with a pleasant personality
• Ability to work under minimum supervision
• Ability to prioritize and plan

Company information

Registration No.

CT0093034-T

Your application will include the following questions:

Do you have customer service experience?

How many years' experience do you have as a customer service assistant?

Which of the following Microsoft Office products are you experienced with?

How would you rate your English language skills?

Do you have order processing experience?

Do you have data entry experience?

Which of the following statements best describes your right to work in Malaysia?

How much notice are you required to give your current employer?

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